| FREQUENTLY ASKED
QUESTIONS Q:
What is Hook and Loop?
A: Hook and Loop is
2 strips of narrow fabric fasteners. One side is the
Loop which is the soft fuzzy side and the other side
is the Hook which is the hard rough side. When the 2
strips are touched together hundreds of Hooks engage
with hundreds of Loops and this forms a strong bond
or fastener. When pulled apart, the nylon hook actually
straightens out in order to release from the loop and
once released the hook returns to its natural state
in the shape of a hook.
Q: What is the ripping
sound that I hear when I pull Hook and Loop apart?
A: The Hook and Loop
ripping sound that you hear is the breaking of some
of the Loops that are engaged with the Hooks –
instead of straightening out each time, the Hooks will
stay curled over and break the Loop instead -- but don’t
worry, you can engage and disengage our Hook and Loop
over 5000 times before it will begin to lose its initial
bond strength.
Q: How do I know the
difference between the Hook side and the Loop side?
A: As mentioned above,
the Hook side is the hard, rough or scratchy side (to
be very technical!). If you look very closely at the
Hook side you will see the hundreds of tiny Hooks attached
to the nylon backing. The Loop side is the soft, fuzzy
side.
Q: How strong is the
Pressure Sensitive Adhesive backed Hook and Loop?
A: The PS Adhesive that
we use is rubber based and will bond permanently to
about 95% of the substrates that you want to attach
to (See PSA Specification Page for details). The only
substrates that we warn against using rubber based adhesive
on are soft vinyls or fabrics. As a rule our adhesive
works well on hard surfaces, not soft ones.
Q: How is Hook and Loop
sold:
A: We sell our Hook
and Loop Fastening Tape on rolls. For Sew On, our rolls
are typically 50 Yards long. For PS Adhesive, our rolls
are 25 Yards long. You can buy our product by the roll
or by the case. Case size varies depending on width
of the product as well as if you are buying Sew On or
PSA. Check our size chart for more info.
Q: What colors do you
offer:
A: Our standard in stock
everyday colors are Black and White. 99% of our sales
are in Black and White so we stock up on these heavily
and can always ship out these colors within 1 Day of
your order. We also offer a myriad of other colors;
however, these are only sold by case quantity and require
a little more lead time.
Q: What if I need help
determining the right product to use:
A: Call us at 781-767-4511
and speak to anyone in customer service. We have all
the technical expertise to point you in the right direction
and we are eager to help.
Q: Can you ship UPS
or FEDEX Next Day or 2nd Day?
A: Yes, we can ship
any way you like – call us at 781-767-4511 and
we can give you the cost to ship using alternate methods
than UPS Ground.
Q: If I want to buy
a large volume of Hook and Loop can I get better pricing?
A: Absolutely, we founded
our company in the wholesale trades and we would be
happy to quote large volume orders very competitively
– give our sales staff a call!
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