100% Satisfaction Guarantee.

Unlike many other web sites that have special rules and lots of fine print, Buyhookandloop.com  has a no hassle return policy.

If you are not 100% satisfied with your purchase, you can return your order to the warehouse for a full refund.

• You can return your purchase for up to 30 days from the purchase date.
• Products must be in the condition you received them and in the original box and/or packaging.
• Once your return is received and inspected by the warehouse fulfillment team (usually within 72 hours of receipt),your refund will be processed and a credit will be automatically applied to your credit card or original method of payment within 7 days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account.
• If you shipped the item back to Buyhookandloop.com (Eastex Products inc)  at your own expense, and the return is the result of our error, you will be refunded your shipping costs when we process the return.

Our warehouse address:

Eastex Products, Inc.

275 Centre Street, Building 6

Holbrook, MA 02343